Thursday, January 10, 2013

Has Your Family Battled With Illness This Winter?

This winter has brought us nice warm weather.  While most of our wallets have enjoyed the lower utility and/or gas bills, a lot of people have suffered from colds, flu, and other pesky illnesses this winter.  Many people have gotten those illnesses a couple times.  While there are many reason for this, the air quality in your home may be contributing to those illnesses!
With the unseasonably mild temperatures, the heating system in most homes do not need to run.  During the day, the sun provides enough heat to warm up your home.  In many cases, this causes your heating system to run only very late at night or early in the morning, and even then it only cycles on a few times.  So what does that have to do with you being sick?  Well, your heating system not only heats your home, it also moves the air in your home.  When the air in your home is circulated, it is being filtered.  You can enhance the quality of your air by using a top quality air filtration system.  Combine that with an air purifier that is designed to help remove dust, mold spores, some bacteria, and odors from the air and you can be assured that the air being cycled through your home is as pure as it can possibly be.
Give us a call today to discuss your indoor air quality with one of our experts.
**Air Quality Tip:  During times of low heating or cooling use, run the fan a couple times a day to circulate the air throughout your home.  This is easily done by changing the fan to on instead of auto.  Just be sure to set the fan back to auto before going to bed.  This is not as ideal as the actual system running, but it stop the air in your home from becoming stagnant.**

Thursday, November 1, 2012

Back by Popular Demand...$49 Furnace Tune Up!

Is your furnace ready for the cold weather?  Let us perform a tune up on your furnace so you can be assured that the furnace is operating properly, and more importantly SAFELY!

We also offer Preferred Customer Agreements.  This will provide you with heating and cooling inspections, as well as many added bonuses!
Contact us today to schedule the service that fits your needs!

Wednesday, October 24, 2012


I know lots of companies use scare tactics to get their customers to purchase products from them, but if your heating contractor tells you your furnace is leaking carbon monoxide, TAKE IT SERIOUSLY! 
The #1 cause of poisioning in the U.S. is Carbon Monoxide.  However, less than 5% of all the CO poisonings are reported.  Carbon monoxide, even in small quantities can cause serious health problems, particularly in children and the elderly. Millions of unsuspecting homeowners are exposed to low levels of CO and don't even know it. Unfortunately U.L. Listed CO alarms don't go off until your family has been exposed to 70ppm (parts per million) for over 3-1/2 hours! Most international limits for unsafe levels, including OSHA and the World Health Organization's guidelines are between at 15-35 ppm. Carbon monoxide can come from additional sources in your home besides your heating equipment, and they should be checked. These sources include your Water Heater, Gas Range, Gas Logs, Space Heater, and Boiler - even an attached garage.

How do homeowners not know you may be asking.  Just a few weeks ago we ran into this very situation.  We went out to our customer's home to perform a tune up.  While inspecting the furnace, the technician found that a plate that sealed the blower compartment from the heat exchanger and exhaust was rusted to the point there were holes.  He disabled the furnace from operating and spoke with the homeowner.  The homeowner was in disbelief.  He went on to explain that the entire family had woke up with headaches many times towards the end of last winter.  The technician explained that the CO leaking into the house could have definitely caused the headaches.  The homeowner couldn't believe the CO detector they had never alarmed.  They went to the CO detector and the technician removed it from the wall and read the back of the detector.  That detector does not alarm until there was 100 ppm in the air for 2+ hours.  Needless to say we are replacing the furnace in their home.

In the process of that customer doing their due dilgence, they had another contractor come out to give them a price on replacement.  That contractor (to our total and utter disbelief) told the homeowner that he had went back under the house and reconnected the furnace.  They could now run the heat, but he did recommend maybe opening a window for 15-20 minutes every couple hours.  The homeowners were very upset that the other contractor would put their children in harms way and ask him to leave.  Our techincian had taken the time to truly educate the family on the risks and they had done some additional research as well.  CO is deadly!  It WILL make people sick!  Why risk making your children, elderly, or yourself sick when there are other options?

Here are the symptoms and the rate of CO poisioning you should look for:

35 ppm (0.0035%)Headache and dizziness within six to eight hours of constant exposure
100 ppm (0.01%)Slight headache in two to three hours
200 ppm (0.02%)Slight headache within two to three hours; loss of judgment
400 ppm (0.04%)Frontal headache within one to two hours
800 ppm (0.08%)Dizziness, nausea, and convulsions within 45 min; insensible within 2 hours
1,600 ppm (0.16%)Headache, tachycardia, dizziness, and nausea within 20 min; death in less than 2 hours
3,200 ppm (0.32%)Headache, dizziness and nausea in five to ten minutes. Death within 30 minutes.
6,400 ppm (0.64%)Headache and dizziness in one to two minutes. Convulsions, respiratory arrest, and death in less than 20 minutes.
12,800 ppm (1.28%)Unconsciousness after 2–3 breaths. Death in less than three minutes.

Here also is a CO Fact Sheet provided by the EPA.

Be sure to check or have your heating contractor check your CO Detector!  First, run the test mode to make sure it is still functioning.  Second, check the data on that particular CO Detector.  Make sure it is a low level monitor.  Third, most CO Detectors have a replacement date on them.  Be sure yours is still within that date.

What do I do if my CO detector does alarm?  Quickly open a window and get out of the house.  If anyone is feeling sick call 911.  If not, call the gas company to have them shut off the gas, and call your heating contractor.  Do not re-enter your home until it is cleared by a professional.

Please, have your furnace checked regularly!  Do your own research, educate yourself in the dangers, and be sure your heating contractor is familiar with new practices and understands the dangers of CO poisoning.  Our technicians attended and been certified by National Comfort Institute on the proper installation, monitoring, and detection of combustion appliances. 

Call us today to have your furnace checked! 

Thursday, October 11, 2012

"Safety Check", "Tune-Ups", "Check-Ups"...what's the difference?

We blogged about the difference in promotions a few months ago for air conditioning.  So, with the heating season now upon us, we thought we would educate everyone on the differences of these services for heating. We HIGHLY recommend having your furnace checked BEFORE long run times start!

As we said before lots of companies are running specials. There are "Tune Ups", "Safety Checks", "Check-Ups", the list goes on and on. So what's the difference, is it just terminology? Not always. You should always read (even the fine print) or call and find out what is included. By doing this you will be able to weed out what is a marketing ploy and what is truely beneficial.

When having your heating checked, what really needs to be done? Different people will tell you different things. Carolina Heating & Air Design believes these are the basics:

  1. First, your system should be checked once a season! This is for optimal operation. Also, in the heating season, this will guarantee your safety. A check will make sure you do not have any carbon monoxide leaking, which as we all know is DEADLY! So, we always recommend having your heating checked pre-season.
  2. Check your heat exchanger and flue piping if applicable.
  3. Check and test all the parts. This will let you know if a part is bad, or just as important, if a part is getting weak or showing signs it is going bad.
  4. Check of gas leaks.
  5. Check electrical connections.
  6. Check airflow.  Improper airflow is one of the largest contributor to premature failure or breakdown.
  7. Check your ductwork.
  8. Check your thermostat.
As we mentioned in the first item, the most important thing is to have ALL components of the heating and air conditioning system checked yearly. The most efficient way to have your system performing properly and efficiently is to sign up for a yearly maintenance agreement. Carolina Heating & Air Design offers a Preferred Customer Agreement (PCA) which gives you two visits per year, 15% discount, and priority scheduling. With the PCA, any adjusmtents that need to be made to obtain optimal efficiency is included.  We will even clean the indoor coil during both the heating and cooling inspections. The agreement gives you in-depth cleaning, diagnostics, and effiency testing of your equipment.

Whatever your situation or budget, Carolina Heating & Air Design has a service for you!
Check out our service options on our website and call us today to schedule!



Friday, September 14, 2012

90 Day Filters, Do They Really Last That Long?

As we all know, the air in your home is extremely important to your health!  More and more people are now purchasing the higher quality 90 day filters that are now available.  But are they worth it?  Do they really work that well?  Do they actually last 90 days?

Having good quality air filtration is one key factor to having healthy indoor air quality, and yes we believe the higher quality filters on the market are worth the money.  BUT, there are several factors that you need to consider:

1 - Just because the package says 90 day filter, does NOT mean it will last 90 days in your home.

Here is a picture of a 90 day filter that we took out of a home this week.  The customer was a little upset because it had only been in for 60 days! 

Per Filtrete's website:  The life of a filter can depend on the individual conditions in your home. You may need to change your filter more often if your home has:
  • Unusually dirty duct work
  • Construction work in progress
  • Furniture or drywall sanding in progress
  • Pets
  • Smokers
  • A fan running continuously
In these cases, you may want to change the filter more frequently.

We also see that more frequent filter changes are needed in homes with large families and small children due to the amount of times the doors are opened a day.

2 - Will the new filter restrict my air flow?

Today's heating and cooling systems operate differently. It is extremely important to have proper air flow through your home. A lot of times we see customers who have had their equipment changed out, but the ductwork was not. It is not always bad, but sometimes the old ductwork doesn't carry the amount of air that the newer more efficient systems require. So, what does that have to do with filters? Simple, the 90 day filters are denser and catch more particles which also means the air can not move through the filter as easily. This could cause the equipment to work much harded and cut down on the life span of your equipment. We recommend that you have the entire system checked to be sure the high quality filters are right for your situation. Check out Filtrete's FAQ section on the high efficiency filters.

Again, we believe it is extremely important to have a good quality filter in place if your system allows it.  BUT even more important, whether you have a $50 filter or a $1 filter, change them as it is needed for your situation.  Don't get stuck breathing the air coming through a dirty filter like above!  Check your filters regularly!

To schedule an evaluation of your system, 
call us today at 980-235-0055!


Wednesday, August 29, 2012

Hurricane Season Is Here

With Hurricane Isaac off the Gulf Coast, we start to think about what we here in the Carolina's need to do to be prepared in case a hurricane or other extreme weather were to threaten us.

First, you should know the difference between a weather "Watch" and "Warning".  A Watch means conditions are threatening and probability is higher that bad weather could happen. When Watch is issued, review your safety plans, keep informed and be ready to act if a warning is issued.  A Warning means conditions are expected and will happen. When a Warning is issued, complete your storm preparations, do as the authorities instruct you, and leave the area if directed to do so.

Here are a some things to know and do to be prepared:

  • Know your evacuation routes and locate your local emergency shelters.
  • Don't get caught by surprise. There is not enough time to think of everything you need to do when a hurricane or bad weather approaches.
  • Put fuel in all vehicles and withdraw some cash from the bank. Gas stations and banks may be closed after a hurricane or bad weather.

  • Keep a photo I.D. that shows your home address. This may become important when asking a police officer or National Guard member for permission to re-enter your neighborhood.
  • There is never enough time to get ready for nature's fiercest weather. Give yourself and your family a head start.

  • Water—at least a 3-day supply; one gallon per person per day

  • Food—at least a 3-day supply of non-perishable, easy-to-prepare food
  • Flashlight
  • Battery-powered or hand-crank radio (NOAAWeather Radio, if possible)
  • Extra batteries
  • First aid kit
  • Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)

  • Copies of personal documents (medication list and pertinent medical information, proof of  address, deed/lease to home, passports, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information

  • Emergency blanket

  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies (collar, leash, ID, food, carrier, bowl)
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys

  • What to do when a hurricane threatens...
    • Listen to a NOAAWeather Radio for critical information from the National Weather Service (NWS) regularly.
    • Check your disaster supplies and replace or restock as needed.
    • Bring in anything that can be picked up by the wind (bicycles, lawn furniture).
    • Close windows, doors and hurricane shutters. If you do not have hurricane shutters, close and board up all windows and doors with plywood.
    • Turn the refrigerator and freezer to the coldest setting and keep them closed as much as possible so that food will last longer if the power goes out.
    • Turn off propane tanks and unplug small appliances.
    • Fill your car’s gas tank.
    • Talk with members of your household and create an evacuation plan.  Planning and practicing your evacuation plan minimizes confusion and fear during the event.
    • Learn about your community’s hurricane response plan. Plan routes to local shelters, register family members with special medical needs as required and make plans for your pets to be
      cared for.
    • Evacuate if advised by authorities. Be careful to avoid flooded roads and washed out bridges.
    • Because standard homeowners insurance doesn’t cover flooding, it’s important to have protection from the floods associated with hurricanes, tropical storms, heavy rains and other
      conditions that impact the U.S. For more information on flood insurance, please visit the National Flood Insurance Program Web site at

    What to do after a hurricane...
    • Continue listening to a NOAAWeather Radio or the local news for the latest updates.
    • Stay alert for extended rainfall and subsequent flooding even after the hurricane or tropical storm has ended.
    • If you evacuated, return home only when officials say it is safe.
    • Drive only if necessary and avoid flooded roads and washed-out bridges.
    • Keep away from loose or dangling power lines and report them immediately to the power company.
    • Stay out of any building that has water around it.
    • Inspect your home for damage. Take pictures of damage, both of the building and its contents, for insurance purposes.
    • Use flashlights in the dark. Do NOT use candles, fire risk as extremely high!
    • Avoid drinking or preparing food with tap water until you are sure it’s not contaminated.
    • Check refrigerated food for spoilage. If in doubt, throw it out.
    • Wear protective clothing and be cautious when cleaning up to avoid injury.
    • Watch animals closely and keep them under your direct control.
    • Use the telephone only for emergency calls.

    Let Your Family Know You’re Safe
    If your community has experienced a hurricane, or any disaster, register on the American Red Cross Safe and Well Web site: If you don’t have Internet access, call 1-866-GET-INFO to register yourself and your family.
     This information is provided by the American Red Cross.

    from your friends at


    Friday, August 3, 2012

    AC Tune Ups, Check-Ups, Maintenance...What's the Difference?

    We are only about half way through the hot weather, and your AC has already had A LOT of run time.  If you haven't had your AC checked so far, you should!  There are still a lot of running hours and hot weather to go.

    Lots of companies are running specials.  There are "Tune Ups", "Safety Checks", "Check-Ups", the list goes on and on.  So what's the difference, is it just terminology?  Not always.  You should always read (even the fine print) or call and find out what is included.  By doing this you will be able to weed out what is a marketing ploy and what is truely beneficial.

    When having your AC checked, what really needs to be done?  Different people will tell you different things.  Carolina Heating & Air desing believes these are the basics:

    1. First, your system should be checked once a season!  This is for optimal operation.  Also, in the heating season, this will guarantee your safety.  A check will make sure you do not have any carbon monoxide leaking, which as we all know is DEADLY!  So, we always recommend having your heating checked pre-season.
    2. Second, but just as important as the first, technicians should be checking both components of your AC system.  Your AC system uses more than just the part outside.  The evaporator coil is attached to your furnace, and is a major component to the operation of the AC.  The evaporator coil, furnace, or air handler is generally located in a crawl space, attic, or closet of your home.  If the technician didn't go in that area, you didn't have a proper service performed!  *A package unit is the only system where everything is contained outside the house.
    3. Check your refrigerant levels.
    4. Check and test all the parts.  This will let you know if a part is bad, or just as important, if a part is getting weak or showing signs it is going bad.
    5. Check your ductwork.
    6. Check your thermostat.
    7. Wash the condenser coil (outdoor unit).  There are different levels to washing the condenser coil.  Water washing the coil is the minimum that needs to be performed yearly.  The more thorough cleaning uses chemicals and takes longer to perform.  Generally, this is not included in specials.
    8. Clean your drain lines.
    As we mentioned in the first two items, the most important thing is to have ALL components of the heating and air conditioning system checked yearly.  The most efficient way to have your system performing properly is to sign up for a yearly maintenance agreement.  Carolina Heating & Air Design offers a Preferred Customer Agreement (PCA) which gives you two visits per year, 15% discount, and priority scheduling.  The agreement gives you in-depth cleaning and diagnostics of your equipment. 

    Whatever your situation or budget, Carolina Heating & Air Design has a service for you!
    Check out our service options on our website and call us today to schedule!